Client Opportunities

Qualified client conversations, built on information the customer has already supplied and indicative work already completed. This is what you see before you secure one.

Existing homeowners — identity withheld until secured

Fictional example

Client type: Existing homeowners reviewing an expiring fixed rate
Region: Waikato
Lending discussed: $640,000
Current rate: 6.85% p.a.
Remaining term: 26 years
Fixed rate expiry: 30 November 2026
Customer contact timing: Weekday evenings after 5.30pm
Indicative customer benefit over the remaining term: $356,718
Potential term reduction: 6 years 10 months
Illustrative commission potential: $5,440
Cost to secure this opportunity: $250

Withheld until secured:Customer nameEmail addressMobile numberStreet address

How a client opportunity is created

The conversation has already started before you see it. Four things have happened, in this order.

Step 1
The customer supplies their own information
A customer completes their mortgage position on a customer-facing site: lending, structure, fixed rate expiry, property value and what they want to achieve.
Step 2
Indicative work is already completed
The customer receives an indicative review of their current position, including repayment comparisons and an indicative total benefit prepared from the figures they supplied.
Step 3
The customer asks to speak with an adviser
The opportunity only becomes available when the customer has asked for adviser contact and recorded how and when they wish to be contacted.
Step 4
The opportunity is reviewed before release
Riverhorse reviews the record, prices it, and releases it to advisers. Nothing is released automatically without that review.

Price, hold and replacement

The commercial terms, in full, before you register.

Each opportunity has its own price: Shown before you decide, as $250 is on the example. No contract and no monthly fee: you pay only for the opportunities you choose to secure.
One adviser at a time: An opportunity is reserved while you complete payment, and once secured it is yours alone. The customer is told who will contact them.
A replacement if it is not what was presented: If an opportunity fails the defined quality criteria, raise a replacement claim. Customer information is handled under the published privacy and data security position.

See the whole example

The full pack released once you secure the opportunity above, and the review the customer received. Every figure reconciles across the three. No real customer information is used.

What you receive after securing it

Fictional example

1. Client information and core data

Customer: Sam and Ana Demonstration (fictional example)
Contact details: Released in full to the adviser who secures the opportunity
Preferred contact: Phone call, weekday evenings after 5.30pm; text first if no answer
Property: Hamilton East, Waikato (fictional address)
Lending: $640,000
Current rate: 6.85% p.a.
Remaining term: 26 years
Fixed rate expiry: 30 November 2026
Property value: $1,010,000 (customer estimate)
Loan to value: 63.4%
Objective: Reduce the repayment at the November roll-off, or shorten the term

2. Adviser analysis and evidence

Customer inputs used: Balance, rate, remaining term, repayment frequency and property value as supplied
Current repayment: $4,398 per month
Comparison repayment: $3,745 per month
Comparison rate: 5.29% p.a.
Cash contribution modelled: $5,760 (0.9% of new lending, 36 month clawback)
Scenario 1 interest reduction (same term): $197,854
Scenario 2 interest reduction (repayment held): $356,718
Indicative benefit over the remaining term: $356,718
Term reduction basis: Repayment held at $4,398 per month at the comparison rate

Rates considered

Demonstration Bank A — 5.29% p.a. 1 year fixed. Used as the comparison rate
Demonstration Bank B — 5.39% p.a. 1 year fixed. Cash contribution 0.9% of new lending
Demonstration Bank C — 5.45% p.a. 18 months fixed. Considered, not used for the headline figure

How to check the calculation

1.Take the balance, rate and remaining term the customer supplied.
2.Calculate the current repayment on those figures.
3.Recalculate the repayment at the comparison rate over the same remaining term.
4.Take the difference between the two repayments.
5.Total the interest charged over the remaining term under each rate.
6.Apply any lender cash contribution to the new lending amount.
7.Re-run the loan at the comparison rate holding the original repayment to obtain the shorter term.
8.Compare total interest on both paths to obtain the indicative benefit over the remaining term.

3. Customer communications and journey

Customer completed their mortgage review
Figures supplied by the customer
Indicative review delivered to the customer
Email and text message
Customer opened the review
Twice, on two separate days
Customer asked for adviser contact
Authority and contact preference recorded
Opportunity secured by an adviser
Customer details released to that adviser only
Customer told who will contact them
Adviser name, business and contact details sent to the customer

The pack can also be exported as PDF and CSV for your own records.

Fictional demonstration content. The figures shown here are the same figures used in the customer report and masked opportunity examples above.

Commission potential is illustrative only, shown at an assumed 0.85% upfront on the lending discussed. It is not a guaranteed or expected payment. Actual commission depends on the lender, the final lending amount, the structure written and your own accreditation and agreements.

Start with one opportunity

Individual mortgage advisers register in a few minutes. There is nothing to pay until you secure one.

Client Opportunities

How a client opportunity is created

The customer supplies their own information

Indicative work is already completed

The customer asks to speak with an adviser